We are committed to exceptional support and customer care, underpinned by our dedication to providing high-quality products and hardware. Our Warranty Policy ensures our clients enjoy peace of mind with every purchase, backed by comprehensive servicing and support.
Warranty generally covers defects in materials and workmanship for their scent diffusion equipment. This may include repairs or replacements for faulty components during the warranty period.
Equipment: Warranty generally covers defects in materials and workmanship for their scent diffusion equipment. This may include repairs or replacements for faulty components during the warranty period.
Fragrance: Typically, warranties do not cover the fragrance itself, but the company ensures that the scent is delivered as intended.
The warranty period for scent diffusion equipment usually ranges from 1 to 3 years, depending on the model and specific service agreements.
Repairs: Covers repair or replacement of defective equipment.
Maintenance: Regular maintenance services may be included to ensure optimal performance of the scent diffusion systems.
Wear and Tear: Normal wear and tear, misuse, or accidental damage are generally excluded from warranty coverage.
Unauthorized Repairs: Repairs performed by unauthorized parties or modifications to the equipment might void the warranty.
To make a warranty claim, clients typically need to contact Scent Australia’s customer service, provide proof of purchase, and describe the issue. The company will then arrange for repair or replacement as per the warranty terms.
Warranty terms may vary if the equipment is sold or
transferred to another party. It's important to check the specific terms and
conditions regarding transferability.
For the most precise details, please refer to the warranty documentation provided at the time of purchase or reach out directly to Scent Australia.
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